Linksys PAP2 Phone Adapter for Vonage VOIP Review
Linksys PAP2 Phone Adapter for Vonage VOIP
When you want to sign up, you can do it online. When you want to cancel, you have to call...and guess what? They either put you in a never ending phone trap, or they just pick up the phone and ignore you.My vonage did not work from day one!!! When I tried to call customer service, I always seemed to end up getting someone with a horrible accent (If you want to fix a problem, it helps if you both speak and understand the same language)on the other end who had absolutely NO idea how to fix the problem. Their only solutions involved asking me to reset the router. When I said I did, they would sound dumbfounded, and then say "hmmm, try it again", or put me on hold until I had no choice but to hang up.
Please do yourself a favor. avoid using Vonage until that fateful day when competition forces them to improve their customer service.
Your Comments/Opinions
Totallt agree.. Avoid Vonage full stop! I have had problems from day one, the linksys router kept crashing all my routers/modems all of a sudden it started throwing the upstream/downstream to all my ports and totally locking my broadband/local network out. This called for a reboot of the router then all worked again fine for a bit!.. Then all of a sudden last night the router stopped working and would not re-boot, the power light continually flashes and have with no luck from Linksys tech support (YES! the reset button only saga!) I cannot get hold of Vonage at all, have been trying all day!..I have further found that there from the net that their is a problem with the firmware....but what! vonage dont release it, they request you to send it back!.... Secondly they seem to charge me standard rate for 1471 calls, which after many nasty emails to them and they refund it, it happens all again! Please save you money and get a proper VoIP ProviderPaul Davies
The Linksys PAP2 is locked to vonage, I haven't found any way to use it with another voip service provider. Had some problems getting it to work with my belkin wireless router, unblocking some ports on the firewall fixed the problem. Caller ID does not seem to work with my Panasonic DECT phones. I bought mine from comet for £19.99, i would suggest that people try and buy a voip adapter that isn't tied to a provider. Vonage charge £9.99 a month line rental, most other providers do not charge line rental for VOIP services.matt_uk
'I've got one of these and im happy with the linksys box, if only i didnt have to use it with vonage! In the UK it can be hard to get a line, i often get an 'All lines are busy' message when trying to make a call. When calling france from the UK the delay is so bad that each party had to say 'over' after talking! Avoid vonage!!'stuart
Dear Users, $$$$ STAY AWAY FROM Vonage $$$$$$$$$$ I have been a happy sunrocket customer so far, till I got a Cinco De Mayo promotion which said that I can have two years of unlimited package for $199. I quickly signed up for that on May5th, 2006. I also requested them to take over the phone number which is presently with Vonage. May 10th, I received an email that my gizmo has been shipped. When I received it, I followed the install instructions and still there was no dial tone on the phone1 port. I contacted support on May17, 2006 and the lady asked me to perform several things and finally said that she is going to escalate this to a network engineer and he will call me between 3 to 6 days. I had to deal with exactly 0 problems. SO, I waited ..and waited ..then I called again after 3-4 working days in the evening and found a gentleman on the phone. I spent not less than an hour with him doing several things, including hard reset by inserting the PIN into the Gizmo and nothing worked. VPIP light is solid on, I can browse the Internet by connecting my PC to the LAN port of Gizmo but still there is no dial tone on phone port1. This is May26th, 2006 , and I did not yet receive any support call from Vonage. There is no status on my phone number change yet. I had to pay one more month of vonage fees because of the delays of these incompetent persons on sunrocket. Just my 2 cents, that stay away from SunRocket as they are not just cheap , they are cheap and BAD. I am also thinking of contacting some consumer forums to make them aware about these false promises on vonage and how they are milking money from consumers like me,,,,upfront $200. In Nut Shell....$$$$ STAY AWAY FROM Vonage $$$$$$$$$$$$$$$$$$$Anonymous
Manufacturers Description/Specification
With the Linksys PAP2 Phone Adapter for Vonage you can experience feature-rich telephone service over your high-speed Internet connection. Two independent phone jacks deliver voice service and Internet use simultaneously.
The Linksys PAP2 Phone Adapter enables Vonage broadband phone service over your cable or DSL Internet connection.
Linksys PAP2 Phone Adapter has 2 standard telephone jacks for your phones or fax machines, with separate numbers, so you are free to conduct tasks independently.
Compatible with various telephone features including caller ID, call waiting, voicemail and others
Multiple voice compression standards include G.711, G.726, G.729 and G.723.1
One RJ-45 port for a fast 10Base-T Ethernet connection
Web-based configuration through a built-in Web server
Voice prompts walk you through a telephone keypad configuration for access to convenient features
Supports DTMF tone detection and generation, FSK caller ID, DTMF caller ID and FSK VMWI, Dynamic Host Configuration Protocol (DHCP), Session Initiation Protocol (SIP); auto-provisioning support with remote firmware upgrade
Password protected access and configuration for your security
Quick plug-and-play installation through your home router or Gateway PC
The Linksys PAP2 Phone Adapter enables Vonage broadband phone service over your cable or DSL Internet connection.
Linksys PAP2 Phone Adapter has 2 standard telephone jacks for your phones or fax machines, with separate numbers, so you are free to conduct tasks independently.
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