D-Link-DVG-1402S-L-VoIP-Router

said ()	0.0 / 5	Mon 16 Mar 09
I have this router for few months and I never had a single day without one or other problem with this. Neverthless to say, I got reboot and spend some time on it every day if my should work continuously. I work from home to connect to my corporate network and the lingo support has some process that will restart and detroy all my connection with me office. last day I lost an entire day of work due to this. Bottom line is this router is not bug free and if you are looking for somethis that you will use for a real business purpose, look for something else.

Rod ()	0.5 / 5	Mon 16 Mar 09
Since signing up for Lingo the end of September, I've had a deluge of technical problems that I believe I've narrowed down to the D-Link DVG-1402S/L VoIP Router. It has taken dozens of hours sitting on the phone between Lingo and D-Link as each of the two organizations would not discuss the issues between them. The D-Link DVG-1402S/L is a Lingo Router that I purchased from NewEgg. When I received it I set it up to ensure all was operational. I then signed up for Lingo service. That's when the problems started: - Dropped calls - No dial tone - Loud background noise - 98% ++ drop in bandwidth when using Lingo, then D-Link needs reboot after every call to get back to speed. I was at 4.4 mbps download speed, 370Kbps upload speed when not on a call. When on the call I dropped to 70Kbps download and 38kbps upload. When I hung up I never got the bandwidth back until I rebooted the D-Link box. Level 3 D-Link support reported to me today they have no fix currently and none in sight. I discussed this with the Lingo support group. They said it was D-Link's problem. I discussed this with D-Link and they said it was Lingo's problem. I suggest since both companies agreed on this device to support Lingo's VoIP business, then both companies should work together to resolve these problems and not have the customer be the problem manager between the two companies. I have quite a bit of technical information that I've gathered but it seems as no one really cares. My original plan was to move from Vonage to Lingo as Lingo has an area code which I need that Vonage does not. I will make this decision within the next week whether to cancel Lingo and return the D-Link to NewEgg or keep Lingo and cancel Vonage. I simply can't afford to have two different phone services at this time. Vonage operationally has been no problem over the past year and a half; I suggest Lingo should be of the same quality (but isn’t).