City Link is one of the UK's premium high-value express delivery providers, specialising in time-critical services. City Link work in partnership with clients to provide innovative solutions tailored to their needs. City Link is the carrier of choice for high-value services, consistently exceeding customer expectations through service reliability and accuracy.

City Link has been at the heart of the UKÂ’s express delivery service industry since 1969, pioneering the introduction of same-day and next-morning door-to-door delivery services nationwide. The business is steeped in British history, and was born out of the UK railway system where it utilised the once booming Red Star Rail service to transport goods door-to-door faster than any other courier company.

City Link Additional Features and Options

Unique Double Money Back Guarantee

Proof of Delivery Performance Report - available direct from our Internet Web Site

Transit Liability up to £15,000 per consignment (subject to Trading Conditions)

Saturday Delivery

Carriage Forward (Collection from any remote address & delivery to any other address)

Payment upon Delivery Credit Facilities immediately available (subject to status)

X-change is a service available to customers wishing to swap items upon delivery with specific items to be returned.

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PHIL T ()	0.5 / 5	Mon 16 Mar 09
citylink review i have never known a company as bad as citylink everytime i purchase goods from companies that use citylink they never deliver on time and for some reason they always try to deliver my goods to an empty shop.this year so far i have had to use them(not through choice)about 40 times and at the last count the failed to deliver on 36 occasions it does not matter how many times you ring them and tell them there driver is delivering to the wrong address they take no notice at all. and if you contact there parent company they could not give a damn they dont even get back to you. citylink need to be couriered to the bin if everyone stopped using them they would have to pull there finger out and get the job right

Luke K ()	0.5 / 5	Mon 16 Mar 09
Horrible, horrible company. Absolutely useless. You're better off selotaping your package to a random car and just hoping for the best.

Oli ()	5.0 / 5	Mon 16 Mar 09
Never, EVER, use them. No matter your need, if you get to the checkout page of a web site and see that the courier is City Link DON'T DO IT!!! Three times they shoved a card under the main entry door to the flats I live in without even ringing the buzzer (i.e. even though someone was in!). The nearest depot was 20 miles away and they refused to redirect the delivery or to deliver after 5:30. Abysmal service! I have made it my mission for the next few days to spread this message across as many MBs as I can and to inform those companies I have ordered from about my experience. You have been warned!

spandy61 ()	3.5 / 5	Mon 16 Mar 09
all courier companys have there good points and bad, ive had no problems with city link, some peoples expectations are ridiculous though, was talking to interlink driver 2 days ago he delivered a video to someone and they wanted him to tune it all in to his tv? hes a delivery driver numpty.

ray ()	5.0 / 5	Mon 16 Mar 09
same experience as oli. I ordered via warehouse express. all fine until delivery. try to call them and there's just an automated message with a laborious options read-out. terrible. royal mail would be much better