Epson Stylus Photo RX420

Epson

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Epson Stylus Photo RX420 officinado score:

Epson Stylus Photo RX420 user average rating: 1.8

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Epson

Richard ()	1.0 / 5	Mon 20 Oct 08
Well I have had the same problems although touch wood the scanner works. The paper feed skews easily; the cleaning system uses up to 50% of new cartridges (it always wants cleaning). It seems to be marketed for the domestic market but cannot tolerate occasional use. It seems that my software says it can turn off the other colours apart from black and then doesn't. I am now looking for an A3 printer and sadly cannot even look at Epson. For just under £200 I can get a Canon ix4000 which ok will be expensive to run but there are no indicators that it chucks ink away, does run the tanks separately and seems to have quite reasonable revies. I was considering keeping the Epson for wordprocessing etc but not now as it is clearly just going to get worse. I could have paid for the Canon by now in just the cost of the ink I have thrown down this 'black hole'. I have rated it 2/10 on the basis that at the moment it has printed 4 sheets in b+w that I needed even though it can't do colour on a two day old set of inks. No doubt cleaning it again will get a few pages of rough colour whilst having half emptied the tanks. Richard

Dave ()	0.5 / 5	Fri 5 Sep 08
It seems pointless to reiterate what has allready been said , but have to agree with all. Priced at a budget to lure the domestic market, guzzles ink and won't let you just print black, requires constant cleaning, quality is questionable, not happy with print servers (no doubt because it was intended for the domestic market so why spend on proper Networking parts/software!) and what I find equally frustrating is that the paper feed sucks, it takes several attempts to feed and quite often at an angle. EPSON, you have sold us all a pile of crap. You should recall thses lemons and replace them with something that works and where the cost of ownership is not a small fortune. HP here I come, Garbage Man here comes my RX !

dave ()	5.0 / 5	Fri 5 Sep 08
Hi again, I decided to contact Epson regarding the printing in Black problem. Below is the transcript. System Lisa has joined this session! 13:42:13 SystemSystem Connected with Lisa 13:42:18 AgentLisa Thank you for contacting Epson's UK Customer Interaction Centre. My name is Lisa. If you have contacted previously, could you provide a contact reference number, session ID or product serial number please? 13:43:21 Customerdave hi 13:43:48 Customerdave I have not been in contact before now. 13:44:08 AgentLisa Hello Dave. All cartridges have to have ink in for the printer to be able to print. 13:44:36 Customerdave Even if I have a full Black and only want to print Black ?? 13:45:50 AgentLisa Yes, it is a safety feature of the printer to prevent ink being drawn into the system. 13:46:08 Customerdave Also, I only ever print Black, very rarely is there colour yet the colour cartidges all empty very very quickly, often before the Black. Is there a fault in the printer.?? 13:47:04 Customerdave YOU HAVE GOT TO BE JOKING...... A SAFETY FEATURE ??? TRULY ??? 13:47:22 Customerdave Sounds more like a fiscal feature !! 13:47:50 AgentLisa The colour cartridges will be used to mix and create shades of black and grey. Also any head cleans performed will also use ink. 13:47:54 Customerdave Is there any way to disable this "Safety Feature' 13:48:08 AgentLisa No. 13:49:44 Customerdave Why does it not mention this safety feature anywhere in the documentation or better still on the Box so people could know before buying it that the feature is there .... for their Safety' 13:51:09 AgentLisa These details are not mentioned on the box however the documentation for the printer advises that the cartridges need replacing when the reed ink light is on. 13:53:44 AgentLisa Thank you for connecting to EPSON's e-Talk service. We have had no response from you. If you still require assistance, please confirm by entering text and pressing your enter key to send your response to us. 13:54:11 Customerdave Thanks for correcting me, however you must agree that it is a purposely ambigious statement, perhaps best worded " You CANNOT print anything unless all cartridges have ink, even if you only wish to print Black and have a full Black Cartridge" Please let Mr. Epson know that I shall be trashing this with the garbage and getting another HP, it seems their printers work nicely without the Safety Feature and you can print with just a Black cartridge. 13:54:59 AgentLisa You're welcome. EPSON now sell ink cartridges and media at competitive prices, with many consumables including P&P. We also sell new products such as printers, scanners, all-in-one’s and projectors. These can be purchased directly from EPSON at the Recommended Retail Price. Would you be interested in purchasing from EPSON today?Is there anything else I may help with? 13:55:09 SystemSystem Lisa has left this session! 13:55:09 SystemSystem The session has ended! Don't you just love the 'Safety Feature' line and especially the sales pitch at the end for new cartridges. Bye Bye Epson.

Human ()	0.5 / 5	Sat 2 Aug 08
I can't even print out this internet page in b/w as I don't have enough magenta (although was 90% a week ago). Quite simply I will never purchase an Epson product again.

Martin ()	5.0 / 5	Fri 1 Aug 08
Agree entirely with all of the negative comments as posted, absolute and total rubbish! I use mine purely at home and on a fairly light basis but boy, does she drink ink! Don't even consider printing photographs unless you want to remortgage for the cartridges, all in all, a complete and total waste of money and like many reviewers I'll never, ever buy another Epson printer again. Don't even have the heart to give it away for free as giving somebody else this misery just isn't fair!

Ali ()	0.5 / 5	Mon 18 Feb 08
Unfortunately, I bought two RX425's (same as 420) both have the printing and ink drinking problems, bu worse of all both print only about 2 inches width of a page.

Vic Lockley ()	0.5 / 5	Fri 1 Feb 08
I recognise all these problems with my RX 420. I just thought I had picked the runt of the litter. Reading these comments I think I have just picked up litter.

simpletron ()	1.0 / 5	Thu 8 Nov 07
Can only agree with so many negative comments posted...I just wanted a simple printer for the wife but after being told to buy new colour cartridges when we only needed to print out black-and-white we decided to cut our losses and we will go for another brand. Not to mention after a few months it decided to only print 2/3 of the page (even test page).

simpletron ()	0.5 / 5	Thu 8 Nov 07
Agree with all negative comments. My first and last Epson. Why can't you print a black and white doc if you have run out of blue? A load of bollocks.

rayhorn@telefonica.n ()	3.5 / 5	Sun 23 Sep 07
Can anyone tell me how to do copying on the RX420 I can only get it to scan a document.

Viv ()	5.0 / 5	Sun 9 Sep 07
Cant seem to find any instructions on how to use it. Every time I try to scan a photoI get lines over it - can anyone tell me what I am doing wrong please!

J F ()	0.5 / 5	Mon 13 Aug 07
Agree with all of these negative comments...I've been having a nightmare with the RX 420...took out what the rpinter was saying were used cartridges and replaced them. When I looked inside the cartridges there was still a load of ink inside them! What a disaster and totoal and utter waste of money.

pat ()	0.5 / 5	Mon 28 May 07
We have had 2 Epson printers in the past both ended up in the bin due to new cartridges every 2 weeks even though printer was not used. We thought that maybe Epson had sorted this out by now and tried the RX420 as we were looking at an all in one and guess what we were wrong 3 months old and 3 sets of replaced inks and all we did was print 16 photos 4 to an A4 page thats 4 A4 pages then blue would not print had to clean heads 3 times guess what red ran out new set of cartridges at £29.00 and now wont work at all its now in the bin wont send back under warrenty its just not worth it. Now got my trusty HP 930c which I have had for 6 years back out and bought a scanner.

Woody ()	1.5 / 5	Thu 15 Mar 07
This printer has all the right gadgets but gets through ink very quickly. You have to use the printer almost on a commercial / industrial scale; ie printing every day or the print heads clog up as the ink dries in them. You can only clean them using the maintenance function 3 or 4 times and then that's it. Very disapointing.

Robert McCoy ()	0.5 / 5	Fri 3 Nov 06
What a lousey scam of a printer. Epson you have disgraced yourself with your Stylus Photo RX420. For the past 6 years I have happily used the brand name Epson. I told everyone that your photo printers were great. So when I needed my last one, I purchased an RX420. Within three days it clapped out. Since I had about £300 worth of ink cartridges already purchased, the cheapest route for me to go was to buy another Epson RX420. My second one lasted approximately three months, then I was told it needed a service. Within 2-hours of this message popping up on my screen the printer clapped out entirely. Gwaaad! What a fiasco ... I've entirely lost my faith in the name Epson Photo. This dreaded RX420 printer has been an absolute money loss for me. Regards Robert

Dan L ()	0.5 / 5	Thu 12 Oct 06
Very clever Epson. Price your printer for those on a budget, but make sure it drinks ink like its going out of fashion. If I want to print in BLACK INK ONLY then I should be able to do so, without having to go out and pay a fortune to make sure there is ink in the three colour ports that I wont be using. Oh - and I've noticed that the colour ink goes down even when printing in black ink only mode, so either your printers dont work or its a big scam. I think I know which - wont be buying Epson again.

TONI ()	0.5 / 5	Wed 4 Oct 06
I ALSO HAVE THE SAME PRINTER EPSON RX 420. IT IS A REAL DISASTER. IT SWALLOWS TOO MUCH INK. IT IS IMPOSIBLE TO PRINT IN PLAIN BLACK COLOR.IT DOESN´T FUNCTION ONCE YOU RUN OUT OF ANY SINGLE COLOR . THE WORST OF ALL I HAVE BEEN TRYING FOR MORE THAN SIX MONTHS TO USE THE SCANNER, BUT NO WAY. THE RESULT : I WILL THROW IT AWAY AND GO FOR ANY OTHER BRAND BUT NOT FOR EPSON. BECAUSE I REALLY FEEL BEING CHEATED (HAVING SPENT LOT OF MONEY FOR SOMETHING THAT IS NOT WORTH IT)

sc ()	5.0 / 5	Tue 8 Aug 06
Agree with everyone. TERRIBLE PRINT quality with 'DRAFT' function and as a result, forced to print on 'normal' thereby increasing the speed at which ink is consumed. have only printed 5-6 black pages on A4 and ink already dry

Diane ()	1.0 / 5	Fri 14 Jul 06
Inside of 4 weeks my Epson RX420 was smudging black ink on printing and it took and it took half a reem of paper before the problem was resolved. Then my RX420 decided to cease workingas a scanner despite working as a copier. Obviously a software issue you would think, but a replacement cured it. However, the new one tends to dribble ink and the scan quality is not very good at all.

Jon P ()	5.0 / 5	Mon 15 May 06
I painfully recognise much of the adverse comment posted here. Has anyone asked Epson to respond to these very critical remarks?

Jon Pcomments ()	5.0 / 5	Mon 15 May 06
I painfully relate to many of these adverse comments. Has anyone asked Epson to comment on the critical remarks?

J Herron ()	3.5 / 5	Tue 18 Apr 06
Has anyone managed to find a wireless print server that works with this printer? Seems there's an Epson one, but its in the £400-£500 region...there must be compatible ones that are cheaper.

Paul Waterhouse ()	4.0 / 5	Sun 2 Apr 06
Epson seem to be taking anyone who makes compatible cartridges for this system to court, if you are buying an Epson be prepared to buy Epson cartridges because there may be no compatibles available soon.

iain ()	1.5 / 5	Fri 31 Mar 06
'Drinks ink. terrible. can't use scanner if out of ink! must replace cartridges first! because it uses so much ink i thought i'd use it just for scanning. some hope. chucked.'

frederick_franklin ()	5.0 / 5	Thu 19 Jan 06
'I am not surprised to read all the bad comments regarding this printer, Ho! yes it`s quality is without doubt impressive but that`s it. I purchased the RX420 last year just after it hit the market and I can understand the frustrations of the users, regarding the ink cartridges, yes you can use compatible cartridges and the reason you get a false reading from you ink monitor is because when the printer was purchased in most cases you where supplied with Microsoft software on the CD and not Epson's, go to Epson's website and download the original drivers and that problem will be solved. Next, when you have put your RX420 through it`s paces within 12 months you will start to get a small screen popping up as you print telling you are due for a service, it is a pain in the arse, you have got two options, 1 get the damn thing serviced if you can afford it, 2 find a piece of software to reset the protection counter and that's difficult in itself. I agree with Tony, it`s time to look for another printer. '

Jacky ()	1.0 / 5	Tue 29 Nov 05
RX420 - you can keep it. What a nightmare. Says the ink is out when there is still ink in the cartridges. Wont print using the black cartridge even though you've asked it to print 'black ink only' as it decides it wont work unless you have full colour cartridges too! Drinks ink like its gone out of fashion. Wish we'd never got rid of our old HP and just bought a scanner.

Tony ()	4.5 / 5	Thu 24 Nov 05
I have been useing my RX420 for almost a year now and the print quality is the same as the first day i bought it. I have printed numerous amounts of photo's useing my 5.2meg camera XD card and found the colour and quality amazing. Ink cartridges:- I can get six compatible ink cartridges one extra yellow as this seems to go first for £7.50 surf the web you will be surprised what you will find.

Sam ()	2.0 / 5	Tue 11 Oct 05
Ink drinker, in fact guzzeller. I cant even print it with jsut the black cartridge. Never again!

Anthony J ()	0.0 / 5	Sat 8 Oct 05
A very good all-rounder composite. Software installed with ease and is intelligently compiled. Great value for money.

bartus ()	0.0 / 5	Sat 8 Oct 05
Does anyone know how to get instructions in English? Mine (in Spain) are in every language BUT! Novice, so need hand holding. Thanks bartus

beatrice ()	0.0 / 5	Sat 8 Oct 05
does anyone know how to scan to your computer (ad picture to ebay selling site for example)not very clear on the guide thanks

max ()	0.0 / 5	Sat 8 Oct 05
I would not buy this printer again. I have had one and the actual print quality is fine but it drinks ink like a fish with water! It says the ink is out when it is not and suddenly drops the ink levels on screen when you change a cartridge. Using Epson compatible cartridges reduces the cost a bit but not the frustration.

Chris ()	0.0 / 5	Sat 8 Oct 05
Has anyone used this printer with a Belkin wireless print server? I am tying to set it up and having problems. Help files not found when trying to install the port monitor. This doesn't seem to fit with the printer being the problem as the belkin port should setup properly what ever printer I am connecting to.

ken ()	0.0 / 5	Sat 8 Oct 05
I've has the RX420 3 months from Staples and it won't print at all now as it says there is paper stuck in the printer. Taken it apart, can't find any paper. it still doesn't work. Helpline hopeless so back to Staples to swop or get it fixed.

PJAY ()	0.0 / 5	Sat 8 Oct 05
Set up my RX420 this morning run a photo print program, came out lousy, reason found after reading through the reams of tec instructions.The blue ink cartridge was u/s, and this on a brand new printer, NOT GOOD>?